End-User Computing (EUC) is a critical component of any modern business, as it involves providing employees with the tools and technologies they need to get their work done efficiently and effectively. However, it is not as simple as just handing out laptops and calling it a day.
To ensure that your end-user computing strategy is successful, you must consider the following five factors:
- User Needs: One of the most important considerations when planning a EUC strategy is understanding the needs of your end users. This includes what they need to do their job and what they need in terms of hardware, software, and support. Understanding user needs helps to ensure that you are providing the right tools for the job and reduces the risk of user frustration and decreased productivity.
- Security: End-user computing has become a major security concern for many organisations, as employees often access sensitive data on personal devices and use cloud services to store and share data. As such, ensuring that your EUC strategy includes robust security measures, such as device encryption, multi-factor authentication, and proper data backup and recovery procedures is important.
- Cost: End-user computing can be expensive, especially if you are providing employees with the latest hardware and software. It is important to consider the total cost of ownership when planning a EUC strategy, including the cost of hardware, software, support, and training. You may need to prioritise spending based on the needs of your end users, but it is also important to consider cost-saving measures, such as virtualisation and cloud computing.
- Scalability: As your business grows, so will the number of end users who need access to computing resources. It is important to ensure that your EUC strategy is scalable so that you can accommodate new users and new technologies as they become available. This may involve planning for the deployment of new hardware or software or investing in virtualisation or cloud computing technologies.
- Support: Finally, it is important to consider the level of support that you will provide to your end users. This may include providing technical support for hardware and software, training for new technologies, and ongoing maintenance and updates. The level of support you provide will impact the success of your EUC strategy, as well as the satisfaction of your end users.
Planning an effective end-user computing strategy requires careful consideration of the needs of your end users, security, cost, scalability, and support. By taking these factors into account, you can ensure that your EUC strategy meets the needs of your business and provides your employees with the tools they need to be productive and successful.
If you would like to discuss how risual can aid in developing and deploying your short-term and long-term EUC strategies, get in touch using the contact form or telephone number, or book a free 20-minute Transformation Clinic session with one of our expert transformation directors.
