Business Transformation

Redefine how your business operates, with connected, unified and intelligent business solutions.


Your business reinvented

We’ve seen a tremendous change to business models and processes across every industry, since the advent of cloud computing and the ongoing drive towards Digital Transformation. The very nature of the products and services our businesses use are changing, from customer experience to core operations. We’re witnessing a real-time shift from reactive to predictive services, and the applications we use need to reflect this change. This is what risual’s Business Transformation portfolio is all about. Business Transformation is about re-engineering internal services to better serve the business, delivering modern, automated systems to support business operations, focusing on applications, processes and productivity, through Dynamics 365 and the Power Platform.

Dynamics 365

We provide services across the entire Dynamics 365 ecosystem whether it be sales, marketing, customer service, finance, operations, commerce, HR and Business Central. We help clients make better decisions by unifying data, providing predictive insights that drive improved services and performance that deliver successful business outcomes.

Power Platform

We deliver innovative and impactful solutions that meet everyday business challenges, giving people the ability to create solutions that accelerate productivity. Individually or through the connection of all services within the Power Platform, we help clients improve existing, or create new, end-to-end future proof business solutions.

Our business transformation services

Many clients find themselves in situations where their business applications are falling behind due to changing technologies and user demand. With recent threats set against a backdrop of ongoing digitisation, it is more important than ever to stay agile, modernise and automate where possible. Our services streamline business processes for users to be more productive, efficient and happy. Our Business Transformation portfolio has been carefully curated to provide our clients with high fidelity, bespoke business solutions that can solve challenges across industry.

Business Transformation Strategy

This service analyses how your business operates and helps you understand the value of cloud SaaS and PaaS technologies. Creating a strategy to transform your business solutions delivering streamlined, automated services that support operations, improve processes and enhance employee productivity.

Power Platform Center of Excellence

Help your organisation develop a bespoke strategy for adopting and supporting the Microsoft Power Platform focusing on Power Apps and Power Automate. A Center of Excellence will drive innovation and improvements, bringing your people together to gain knowledge and build capabilities.

Dynamics 365 Customer Service Accelerator

Empower your organisation to deliver excellent customer experiences with Dynamics 365 Customer Service in less than 15 days. Build a solution that leverages AI to drive actionable insights that anticipate customer needs, and streamline the way your people communicate.

Business Solution Accelerator (with Power Apps)

Rapidly automate business processes in just 5 days using the capabilities of Microsoft Power Apps and Power Automate. We deliver a set of workshops to help you learn the tools and define a suitable scenario, before outlining the solution architecture and developing a pilot that addresses a strategic business challenge.

Business Process Automation

Find success through automation and the creation of modern business processes. Automating processes gives you the ability to minimise repetition and manual tasks, reduce human error, combine intelligence through automated workflows, and create more time for your teams to drive forward.

Modernise Business Applications

Modernise your business applications and automate processes. This introduces significant cost savings and removes any delays in realising efficiencies. This service enables you to innovate faster, reduce inefficiencies, remove waste, improve employee morale, and solve complex challenges.

Frontline Worker

Support your frontline employees to collaborate, connect and engage. Drive your organisation forward and save efficiencies and operational costs with optimised workforce management.

Support your frontline workers today with a 30 minute call

Case studies

Power Platform

Law Firm gain full access to historical data with Microsoft Power Platform

A multinational law firm used limited tools such as Microsoft Excel to store and communicate data throughout the organisation. The firm struggled…

Microsoft Teams

NHS Foundation Trust – Microsoft Teams Training

An NHS Foundation Trust, providing mental health and community services, required training on the content to include with the Microsoft Teams services for its…

Business Transformation Insights

Creating Reports using Power BI and Azure

As Low code app development is gaining momentum in the app development world, here I…

The Rise of Augmented Analytics: Empowering Data-driven Decision Making 

In today’s business landscape, organisations are increasingly seeking quicker and more meaningful insights from their…

Transforming Technology through Intelligent Business Processes

In the rapidly evolving landscape of IT and technology, organisations are constantly seeking innovative solutions…

Looking to redefine how you operate?

Get in touch with our experts today!