Azure Information Protection Toolbar issues “ADXTaskPane”

By |2018-04-27T12:30:32+00:00April 12th, 2018|Office 365|51 Comments

We had an issue recently with the Azure Information Protection (AIP) toolbar displaying outside of the Office 2016 application you are using. The Toolbar opens in a separate window named “AdxTaskPane”.

To resolve this please try the below:

  • Open the Office Application and navigate to File > Options > General > User Interface options
  • Select Optimize for compatibility (application restart required)
  • Restart Office

 

51 Comments

  1. Björn 4th July 2018 at 7:41 am - Reply

    Thanks!
    Solved my problem!

  2. Doudi 14th August 2018 at 6:58 pm - Reply

    Thanks for this information and the short article. You solved me an issue I had about 5 months now and no one had the solution.

  3. Dale Denham 4th September 2018 at 11:24 am - Reply

    I was having this problem and could not find the solution. Thank you, this worked for me!

  4. Jennifer Cohen 10th September 2018 at 4:51 pm - Reply

    Thanks! Simple, easy instructions that solved my issue.

  5. Akila 12th September 2018 at 7:23 am - Reply

    Thanks! this fix solved the issue.

  6. Anonymous 12th September 2018 at 3:49 pm - Reply

    Great article ! Thanks for solving this for me.

  7. S.T. Beverly 12th September 2018 at 4:44 pm - Reply

    Thanks! This worked for us. Quick and to the point! Do we know why this is happening?

  8. Jacob Christian Dörr 13th September 2018 at 10:55 am - Reply

    Nice seems to have solve our problems too, now I just wish there was a GPO fix option for this 🙂

  9. Kurt Lincoln 13th September 2018 at 1:56 pm - Reply

    Issue resolved. Thank you.

  10. Cameron 14th September 2018 at 5:33 pm - Reply

    Thank you very much. This immediately solved the problem. Much appreciated!

  11. Walter HIEDLER 15th September 2018 at 12:40 pm - Reply

    Your advice was really helpful – thats better than MS help pages.

  12. Jeffrey Hocking 17th September 2018 at 11:39 am - Reply

    Thank you, works with no ‘catch’

  13. Stéphan Brissette 18th September 2018 at 4:51 pm - Reply

    You’re a king sir ! It worked.

  14. Jay 19th September 2018 at 10:23 pm - Reply

    THIS FIXED SEVERAL issues reported in our network of desktops! THANK YOU!!

  15. Leon Potgieter 20th September 2018 at 3:25 pm - Reply

    Wow thanks , great help, was stuck on this for about three weeks

  16. Janice Williams 24th September 2018 at 7:24 pm - Reply

    Thank you!!!!!!

  17. Oliver 25th September 2018 at 9:40 am - Reply

    Worked 1st time, thankyou so much 🙂

  18. Satish Pillai 25th September 2018 at 9:15 pm - Reply

    Thank you! simple and resolved.

  19. Folker 27th September 2018 at 1:09 pm - Reply

    Thank you, that was the right solution and very easy to follow, even in an german outlook.

  20. Anonymous 30th September 2018 at 11:59 am - Reply

    You’re a genius. Just 3 lines and am relieved

  21. Lopokin 1st October 2018 at 9:09 am - Reply

    Thank you. You saved my day.

  22. Anonymous 5th October 2018 at 11:17 am - Reply

    Thanks, I was really frustrated and I finally got away from this.

  23. Rogers 10th October 2018 at 1:59 pm - Reply

    Thank you so much. Glad to get rid of that nagging window.

  24. Peter Gichuru 12th October 2018 at 9:35 am - Reply

    Thanks a lot! This worked for me!

  25. alex 16th October 2018 at 9:55 am - Reply

    Many Thanks, that solved the issue with outlook well and i just a second.

  26. Bagpipe 18th October 2018 at 10:41 pm - Reply

    Thanks a lot! I was becoming crazy with the window. 🙂

  27. Anonymous 25th October 2018 at 4:10 pm - Reply

    Excellent. THank you for the simple solution to the pesky problem!

  28. Ian 25th October 2018 at 4:11 pm - Reply

    Excellent – thank you for a simple solution to an annoying feature.

  29. Anonymous 2nd November 2018 at 3:20 pm - Reply

    Gone – Thank you!

  30. FABIO ROMERO 14th November 2018 at 4:34 pm - Reply

    Thanks! This worked for me. Great!

  31. Raghav 15th November 2018 at 5:09 am - Reply

    Great, worked in a jiffy!! Wonder why this popped up after the 1803 update..

  32. Gerd Waehling 5th December 2018 at 5:55 pm - Reply

    Many Thanks

    to this simple solutions. After one application restart and one computer restart this setting was set and the AdxTaskPane was history.
    (Win10 x64, vers. 1809 & Office 2016 Pro (64)

  33. Ronald Vermeulen 9th December 2018 at 2:07 pm - Reply

    Thanks for resolving this annoying issue for me.
    This worked!

  34. Anonymous 11th December 2018 at 11:42 am - Reply

    Great fix..worked for me.

  35. Günther Schmidt 17th December 2018 at 11:04 am - Reply

    Many Thanks !!!!!
    That Solved my problem!
    Wow!

  36. Andi 19th December 2018 at 2:42 pm - Reply

    Issue solved – many thanks!

  37. Satyam 10th January 2019 at 10:57 am - Reply

    Thanks .It worked for me as well

  38. Anon 14th January 2019 at 2:52 am - Reply

    Thanks! Solved my problem!

  39. Darlene 24th January 2019 at 3:07 pm - Reply

    Perfect solution! Thank you for the clear and concise instructions, It worked!!

  40. Anonymous 29th January 2019 at 1:23 am - Reply

    Awesome….

  41. Pradeep 29th January 2019 at 1:23 am - Reply

    Awesome

  42. Tomas 30th January 2019 at 4:07 pm - Reply

    Thank you very much, it was really annoying.

  43. Anonymous 2nd February 2019 at 6:39 pm - Reply

    This was related to a Mimecast adddin and your fix worked. Thanks

  44. Anonymous 14th February 2019 at 7:59 pm - Reply

    Thanks a lot, about 8 months without solution

  45. Anonymous 19th February 2019 at 11:40 pm - Reply

    Thx, totally solved the problem

  46. Anonymous 26th February 2019 at 1:53 pm - Reply

    Thanks, works as well!

  47. Abhishek Mehta 3rd March 2019 at 2:52 am - Reply

    Thanks this Resolved the issue!!!

  48. Antonio 7th March 2019 at 8:02 pm - Reply

    This worked for me as well. Thanks a lot

  49. Anonymous 12th March 2019 at 11:21 am - Reply

    It works. Thank You!!!

  50. Michael, Germany 12th March 2019 at 11:22 am - Reply

    It works. Thank you!!!

  51. Michael 12th March 2019 at 11:23 am - Reply

    It works. Thank you!!

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