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SERVICES 2017-10-26T14:19:05+00:00

Consulting

Our methodologies are market moving. We develop our consultants and train them up to make sure they have the right approach to think outside the box.

We make sure our consultants have the required skillset to carry out their task properly, therefore, they have all completed Microsoft-approved exams – this helps to keep them well prepared for tackling any project.

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risual Managed Services

risual provide 24/7 support and security to clients ranging from global business through to the UK Public Sector. Our successful, Security Cleared and ISO 20000-1 accredited team provide a wide range of services to add value to your IT department.

We offer a bespoke, flexible managed service agreement to suit your needs, scalable to cope with workloads and covering multiple technologies. Whether you have a focus on adopting the cloud, proactively monitoring your estate or improving your ITIL and business processes, we can help.

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Solutions

risual solutions are packaged technologies and services from risual which offer market moving changes to a sector through digital transformation.

With award winning solutions focused on customer experience, public sector transformation and our education team. Every solutions business offers a new approach to working through a digital mindset.

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Education

After developing our own risual academy scheme to create our own skilled workforce, we identified a need for a comprehensive IT apprenticeship scheme across the UK for other employers

risual invested in a Solutions Team of educators to work with risual, to bridge the gap between industry and education. risual understand what the IT sector needs from an apprentice, and along with the benefits of academic experts in our team an at our partner colleges we can offer the unique scheme we deliver to our own apprentices to employers across the UK..

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risual and Microsoft gave us a holistic technology solution through their engagement process with us and were able to offer a combination of products to meet our short term and future objectives, achieving our ultimate agile workforce.

Mario Devargas, CIO, Greater Manchester Police

Following the implementation of one of the biggest IT transformations, delivered by risual, that the business has seen, I realised that the new infrastructure would benefit from both a reactive and proactive service solution. risual had already demonstrated their expertise and knowledge of the system and they were a natural partner for us as an ongoing support service provider.

Darren Thorley, Head of IT

risual’s premium support package is perfect for meeting our exacting needs. My team looks after the 2nd and 3rd line support for all LAN, WAN, Telecoms and Server Infrastructure, so it is great to know that we have risual supporting us as experts in the Lync solution.

Karen Charlton, Corporate Centre IT Infrastructure Services Team Leader

We’re transforming the IT department with enhanced capability, capacity and professionalism to support the delivery of best-in-class citizen services by Essex County Council.

David Wilde, Chief Information Officer, Essex County Council

We didn’t consider any other partner than risual for this engagement after their successful Lync design session. We needed a quick improvement on our existing solution. Through their engagement process with us, we were able to assess a combination of products and decided Espera would help us better monitor and manage our calls, helping us provide a better service and increase productivity.

Paul Speakman, IT Director, Travel Counsellors

People are getting to grips with instant messaging and presence and the rewards are being reaped already, we will save thousands and thousands of pounds in call costs. We will get more productivity from our workforce and the solution allows us to work a lot slicker.

Gavin Harris, Head of ICT, Nottinghamshire Fire and Rescue Service

We were really impressed with risual and importantly by what Paul Smith said about how they work together in the close partnership that they have created. We were looking to work in a collaborative way with a supplier who has exceptional technological skills and for us to thereby learn the best practices that risual have experience in implementing.

Vic Falcus, Head of ICT Service Management, Staffordshire County Council

We wanted to engage with a supplier that could also demonstrate a controlled methodology throughout the project management process. We’ve been really impressed with the excellent support that risual have provided.

James McCullagh, Systems Manager, Muir Group

We looked at options, and it became clear that Microsoft and risual, with Office 365, Shared that same vision of a productive and flexible work environment. They had the global reach and the supporting systems to achieve what we wanted.

Ian Turfrey, Director of IT, City & Guilds

Skype for Business enables staff to work flexibly, communicate digitally and collaborate smartly. Our staff love it. Even better it is helping Camden save over £5M a year by 2018 from its accommodation strategy.

John Jackson, Assistant Director ICT, Camden Council

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