City and County of Swansea Council – Dynamics 365


Dynamics 365 helps City and County of Swansea Council Save 90% on License Costs and Improve Customer Experience   In 2016 Swansea Council were exiting a ten year outsourcing contract with an external IT supplier. In line with the Government’s desire to digitally transform public services, Swansea Council’s IT department wished to take a fresh [...]

Case Notes – Intranet Accelerator


A Metropolitan Borough Council commissioned risual to configure and deploy risual’s Intranet Accelerator solution. During a design workshop preceding the deployment, risual’s consultant discussed the available configuration options with a group of stakeholders and explained how the solution can be tailored to meet the council’s needs. Following the configuration workshop, the solution was deployed, tested [...]

Case Notes – Local Government Transformation


Three UK local government agencies agreed to an organisational change that will align their information services and ultimately move them to a single, shared digital service. The aim of the project is to reduce the cost of providing IT services through operational efficiencies, economies of scale and reduction in development costs. The initial solution approach [...]

Camden – Cloud


The problem Camden Council is using innovation and digital technology to enable it to save money and deliver better services to local residents and businesses. A transformation strategy that is about a leaner and selfmanaged workforce, and an accommodation strategy that enables flexible working highlighted the need to implement modern technology. Stated objectives included hot-desking [...]

Staffordshire County Council – Private Cloud


The problem Staffordshire County Council is the eighth-largest council in England and a leader in shared IT services. It wanted to benefit from management and virtualisation to save money and ensure continuity of critical applications, while creating a private cloud environment to extend shared services. Staffordshire IT services need to cut the cost of its [...]