A global charity – Office 365 and Azure Agility Case Study

2018-07-13T09:15:36+00:00

The challenge A worldwide Charity noticed that its current systems and environment needed a new solution which allowed the employees to stay up to date and work efficiently on projects and cases across multiple time zones. The trend of the IT industry was to use cloud-based solutions in multinational organisations to keep infrastructure costs low, [...]

Organisations adopt Microsoft DirectAccess with the support of risual and Celestix

2018-05-16T09:29:17+00:00

As technology evolves, organisations across the UK are driven to deliver a better working strategy for their customers. risual have helped many organisations in almost every vertical ranging from small Borough Councils, City Council’s, Police Forces and all the way to utilities to deliver a compliant and secure remote access solution. Regardless of which vertical, [...]

Case note – End user experience transformation with the Microsoft Cloud

2018-05-16T09:36:26+00:00

A non-ministerial government department transform the end user experience with Microsoft Cloud. Introduction A non-ministerial government department had an IT infrastructure and service which was static, due to complex on-premise infrastructure and ageing, unproductive applications. The net result meant that individual & departmental drivers for change was stifled and users had no desire to work [...]

Essex County Fire and Rescue Service Cloud Application Analysis

2018-05-16T09:44:43+00:00

Essex County Fire and Rescue Service Cloud Application Analysis In line with the UK Government’s cloud-first agenda, Essex County Fire and Rescue Service was keen to migrate as much of its server and application infrastructure to Microsoft Azure with the aim of reducing costs and simplifying disaster recovery processes. Vision and scoping To ensure it [...]

Utilising Dynamics 365

2018-05-16T10:07:37+00:00

risual have been working with an independent housing company on an exciting new project. The engagements will consist of several long-term projects on solution and business transformation. They currently have sector specific CRM systems, all of which look after an individual sector (Social Housing, Sheltered Housing, Alerts and response, spreadsheets by department, etc.). These systems [...]

Case Notes – Power BI

2018-05-16T10:10:57+00:00

Case Notes - Performance Management Framework (Power BI) risual are working with a UK Fire and Rescue Service on a performance management framework and approach. Performance management is a key tool for delivering better outcomes to users and senior leadership. It’s about acting in response to actual performance, to make improvements within the organisation and to [...]

Case Notes – Skype PBX.Anywhere365

2018-05-16T10:12:15+00:00

Case Notes - Skype PBX.Anywhere365 A large UK housing organisation are migrating from their legacy PBX platform to Skype for Business with Enterprise Voice as part of a project currently be carried out in conjunction with risual. The legacy PBX provides a contact centre function for the housing organisation to handle and report on calls [...]

Case Notes – Local Government Transformation

2018-05-16T10:16:44+00:00

Three UK local government agencies agreed to an organisational change that will align their information services and ultimately move them to a single, shared digital service. The aim of the project is to reduce the cost of providing IT services through operational efficiencies, economies of scale and reduction in development costs. The initial solution approach [...]

Case Notes – Global E5 Transformation

2018-05-16T10:19:02+00:00

Case Notes – E5 Global Transformation   Project overview Towards the end of 2015, a Support Services company projected that their year sales would likely fall and operating profit would be well below previous expectations. This sparked a new approach and a new transformation programme to revitalise their presence in the market place. The Support Services’ [...]

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