Case note – End user experience transformation with the Microsoft Cloud

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2017-10-24T10:31:13+00:00

A non-ministerial government department transform the end user experience with Microsoft Cloud. Introduction A non-ministerial government department had an IT infrastructure and service which was static, due to complex on-premise infrastructure and ageing, unproductive applications. The net result meant that individual & departmental drivers for change was stifled and users had no desire to work [...]

Essex County Fire and Rescue Service Cloud Application Analysis

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2017-10-24T10:37:23+00:00

Essex County Fire and Rescue Service Cloud Application Analysis In line with the UK Government’s cloud-first agenda, Essex County Fire and Rescue Service was keen to migrate as much of its server and application infrastructure to Microsoft Azure with the aim of reducing costs and simplifying disaster recovery processes. Vision and scoping To ensure it [...]

Utilising Dynamics 365

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2017-10-24T10:35:12+00:00

risual have been working with an independent housing company on an exciting new project. The engagements will consist of several long-term projects on solution and business transformation. They currently have sector specific CRM systems, all of which look after an individual sector (Social Housing, Sheltered Housing, Alerts and response, spreadsheets by department, etc.). These systems [...]

Case Notes – Skype PBX.Anywhere365

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2017-10-24T10:31:53+00:00

Case Notes - Skype PBX.Anywhere365 A large UK housing organisation are migrating from their legacy PBX platform to Skype for Business with Enterprise Voice as part of a project currently be carried out in conjunction with risual. The legacy PBX provides a contact centre function for the housing organisation to handle and report on calls [...]

Case Notes – Local Government Transformation

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2017-10-24T10:47:09+00:00

Three UK local government agencies agreed to an organisational change that will align their information services and ultimately move them to a single, shared digital service. The aim of the project is to reduce the cost of providing IT services through operational efficiencies, economies of scale and reduction in development costs. The initial solution approach [...]

UKEF – Azure

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2017-10-30T15:34:04+00:00

UKEF - Transformation with the Microsoft Cloud UKEF’s existing outsourced IT services contract was inflexible and incapable of meeting their rapidly changing business needs. UKEF had some difficulties with the support on their old systems and they strived for the services of a company that could provide proactive monitoring. This was impacted by the growing [...]

Camden – Cloud

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2017-10-30T14:27:13+00:00

The problem Camden Council is using innovation and digital technology to enable it to save money and deliver better services to local residents and businesses. A transformation strategy that is about a leaner and selfmanaged workforce, and an accommodation strategy that enables flexible working highlighted the need to implement modern technology. Stated objectives included hot-desking [...]

Faccenda – Cloud

2017-10-30T14:38:00+00:00

The problem Faccenda Group Ltd are a fast growing leading UK food company, supplying quality fresh and convenience chicken and turkey products to an impressive range of customers within the retail and food service sectors.  It is privately owned and a fullyintegrated business controlling the whole product supply chain, from farms, hatcheries and mills, to [...]

Derby City Council – Cloud

2017-10-30T14:31:50+00:00

The problem Derby City Council was exiting a long term IT outsourcing contract with a large multinational supplier. The Council was looking to change their IT strategy and needed a more flexible approach that was easier to adjust as the needs of the Council change, and as the impact of budget cuts takes greater effect. [...]

Staffordshire County Council – Private Cloud

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2017-10-30T15:31:21+00:00

The problem Staffordshire County Council is the eighth-largest council in England and a leader in shared IT services. It wanted to benefit from management and virtualisation to save money and ensure continuity of critical applications, while creating a private cloud environment to extend shared services. Staffordshire IT services need to cut the cost of its [...]

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