A territorial Police force adopting KEMP load balancing solution

2017-11-09T16:57:35+00:00

A territorial Police Force were searching for a solution which enabled their systems to be constantly available and ensure that their servers wouldn’t have a single point of failure. The Police Force needed to ensure the end user wouldn’t experience a disruption in service at any point due to a server failure – for this [...]

Case note – End user experience transformation with the Microsoft Cloud

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2017-10-24T10:31:13+00:00

A non-ministerial government department transform the end user experience with Microsoft Cloud. Introduction A non-ministerial government department had an IT infrastructure and service which was static, due to complex on-premise infrastructure and ageing, unproductive applications. The net result meant that individual & departmental drivers for change was stifled and users had no desire to work [...]

Case Notes – Power BI

2017-10-24T10:28:19+00:00

Case Notes - Performance Management Framework (Power BI) risual are working with a UK Fire and Rescue Service on a performance management framework and approach. Performance management is a key tool for delivering better outcomes to users and senior leadership. It’s about acting in response to actual performance, to make improvements within the organisation and to [...]

Case Notes – Skype PBX.Anywhere365

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2017-10-24T10:31:53+00:00

Case Notes - Skype PBX.Anywhere365 A large UK housing organisation are migrating from their legacy PBX platform to Skype for Business with Enterprise Voice as part of a project currently be carried out in conjunction with risual. The legacy PBX provides a contact centre function for the housing organisation to handle and report on calls [...]

Case Notes – End User Computing

2017-10-24T10:27:38+00:00

Case Notes - End User Computing risual are delivering a digital transformation project for a non-ministerial government department in the UK. It’s being put in place to allow more secure, flexible working with portable devices, as opposed to the current thin client environment. The ultimate objective will be to allow secure access to their data [...]

Case Notes – Business reporting and intelligence

2017-10-24T10:28:32+00:00

Case Notes – Business reporting and intelligence risual worked with a large insurance company, who outlined their challenges with business reporting and intelligence within a number of business units. The areas for immediate concern were: The simplified presentation of business intelligence, currently delivered on mobile devices as PDF files. Overhead on the performance team to [...]

Case Notes – Intranet Accelerator

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2017-10-24T10:39:30+00:00

A Metropolitan Borough Council commissioned risual to configure and deploy risual’s Intranet Accelerator solution. During a design workshop preceding the deployment, risual’s consultant discussed the available configuration options with a group of stakeholders and explained how the solution can be tailored to meet the council’s needs. Following the configuration workshop, the solution was deployed, tested [...]

Case Notes – Local Government Transformation

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2017-10-24T10:47:09+00:00

Three UK local government agencies agreed to an organisational change that will align their information services and ultimately move them to a single, shared digital service. The aim of the project is to reduce the cost of providing IT services through operational efficiencies, economies of scale and reduction in development costs. The initial solution approach [...]

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