Project Description

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The problem

Derby City Council was exiting a long term IT outsourcing contract with a large multinational supplier.
The Council was looking to change their IT strategy and needed a more flexible approach that was easier to adjust as the needs of the Council change, and as the impact of budget cuts takes greater effect. The Council explored a number of service delivery models and decided its future would be based on cloud computing, initially through Infrastructure as a Service but moving to Software as a Service. Derby City Council were keen to explore suppliers who were experienced in cloud migration projects, as well as offering long term support to cloud environments.

The benefits

Derby City Council have seen a wide range of benefits from the deployment.

• Increased organisation agility

• Achieved both greater agility and met targeted budget savings

• Quicker support SLA’s

• Improved server monitoring and optimisation

• Delivered an improved IT service desk portal and better IT asset management tools

• Scalability of software as a service

• Making better use of SCSM