Transformation is as much about culture and people as technology
risual has been consulting on Microsoft technology for nearly fifteen years. We have worked on countless projects, with countless customers on various technologies and every project has had a common success factor which so often is treated as an afterthought. Skills. Deploying a new completely new technology, upgrading an old one or changing business processes all depend on the technical staff and end users to deliver success and business value in the long term. With the speed of advancement and change thanks to innovative cloud services means that the skill gap is increasing year on year, and the demand for talent greater than the supply.
To combat this, in 2015 risual developed its own training and apprenticeship department which was first dedicated to growing and improving our own skills pool, and quickly rolled out as a service to customers thanks to it’s award winning success and recognition from Microsoft.
Empower your end users
Ensure that any transformation IT work is a long-term success by training your staff to get the most from the technology you deploy. risual offer a dedicated, curated learning portal for end users which can be customised to suit your needs. For a very reasonable price, you can ensure users have the knowledge to adopt, consume and recognise the value of your technology services. By tailoring our course content, and building it into the project plan from the start, we can ensure users are ready to get the most from your IT as soon as the changes go live.
Technical Courses On Demand
Microsoft Official Courses On-Demand (MOC On-Demand) blend video, text, hands-on labs, and knowledge checks to help you build your Microsoft technology skills—on your own schedule, at your own pace, and in your own place. No need to spend time and money traveling to a classroom location or adhering to classroom hours—with a computer and an Internet connection, your Microsoft Official Courses On-Demand come to you, anytime. Offered by risual, Microsoft Official Courses On-Demand are created by the premier technical and instructional experts in Microsoft technologies: Microsoft Certified Trainers (MCTs) and subject matter experts. risual are a leading Microsoft Learning Partner and one of the few organisations approved to deliver Microsoft Official Courses. With Microsoft-authored, high-quality, accurate content, successfully completing a MOC On-Demand gives your staff the skills they need to deliver value to your team.
Get value from Microsoft vouchers
Microsoft Software Assurance for Volume Licensing helps boost organisational productivity with 24×7 support, deployment planning services, end user and technical training, the latest Microsoft software releases, unique technologies, plus support for cloud services adoption, all in one cost-effective program. Unfortunately, many organisations do not take advantage of these vouchers and often over 70% are not claimed by organisations which have access to them. By working with risual, we can report on and advise who in your organisation is most appropriate to take advantage of these vouchers, and support with any of your learning needs.
Monitor your success
With our reporting and monitoring tools, you will be able to see exactly who is making the most of their courses, how they are getting on and also see who is using the technology you have deployed. This information helps lower the total amount of support calls as you can quickly identify users who need to spend more time on their course to better understand how to get the most from the technology.