Healthcare in the UK is delivered by a number of government and non-government entities, for the most part is known for delivery through the National Health Service (NHS) founded in 1948 by health secretary Aneurin Bevan at the time. The NHS is delivered through England Wales Scotland and Northern Ireland and is generally delivered through healthcare Commissioners – those that commission services for you (primary care entities such as GPs) and Providers – those that provide the services for you (secondary care entities such as hospitals and community care services).

Digital Transformation in Healthcare delivery in the UK is being influenced by a number of factors. Primarily the National Health Services (NHS) which holds the lion share of the Healthcare services will be driven and focused on the principle of putting patients at the heart of everything it does. In modern times, this demands catering for the different dynamics of healthcare delivery where people live longer, have longer terms conditions and complex care needs involving collaborative services from different public-sector services. Like all public-sector services, the NHS is challenged to have digitally enabled systems and services that allow greater choices in care engagement and at the same time utilize data intelligence and insights to allow more focused care.

Sector Challenges

Financial pressures and scrutiny

Continued financial pressures are causing organisations to seek new business processes to save costs and become more efficient.

Health and Social Care Act

Sustainable Transformation Plans dictating greater levels of connected care and collaboration between Public Sector entities – Local Government’s role in the delivery healthcare in STP’s

Changing Care Needs

Population is living for longer and therefore for old age care and health interactions need to be provided in different ways, Long term health conditions are more prevalent and need additional attention and better service delivery

Increasing clinical productivity

Having the right information at the point of care is extremely important in-patient care scenarios

Cyber Security

Government systems must be secure by default, to ensure that we protect against cybercrime, security must be embedded as a priority to users and technical staff, to minimize the risk of a breach.

Intelligence and Insights

Business Intelligence as an enabler for transformation of service lines – where are services needed most in a healthcare ecosystem. Using data to give a single view of the patient in multiple systems associated with Electronic Patient Records or Patient Administration Systems

Single view of the patient

Improving services for preventive healthcare as reactive healthcare scenarios are more expensive in nature and challenging to resource.

risual Services to Healthcare

Digitally Enabled Healthcare

At risual we believe that positive digital transformation and change in Healthcare come from three transformational pillars. The ability to enhance care infrastructure operations and processes, empowerment of the health workers and back office staff to be informed and productive in their duties and the ability to have increased engagement and interaction Patients and Public who they care and have responsibility for as well with key collaborative partners in the care ecosystem

Care Orientated Computing

Empowering the workforce with a computing strategy that allows Healthcare Workers to have an optimised engagement with patient or citizen in a care pathway. This solution provides a framework for optimised computing within Primary Care, or Secondary Acute or Community. Care Orientated Computing will determine user profiles and needs for computing access, from identity for security and applications to needs of flexible mobile computing at patient bedside, community or remote working.

Cloud Ready Data Centre

Helping organisations to optimise cloud based services to enhance current infrastructure workloads, storage, archiving and back up needs, taking into consideration compliance governance and legal requirements for archiving data.

Predictive Health insights

An intelligence and reporting portal that can allows for insights into current and future healthcare needs and offer this data as part of the transparency agenda. risual can offer a very clear view of how extensive use of data and business intelligence is offering greater insight and driving business performance

Digital Skills

Like almost all parts of the UK public sector the NHS has a digital skills and literacy issue that needs addressing. It is only through increasing levels of digital skills and literacy across the whole of the NHS Workforce that digital transformation using ICT will really reach the desired state. Importantly the safety of the people that the NHS serves patients, public and partners is at risk if technology, data and information is not utilised appropriately. In the Watcher review there were a number of concerns highlighted and recommendations to improve digital systems as well as the digital skills to use them.