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Aurum, Microsoft and risual invite you to an exclusive roundtable event.
The event will incorporate presentations and discussion to offer insight and ideas around how digital transformation and the customer experience (CX) landscape is evolving in the Retail Sector.

This event will include engaging presentations from Aurum, Microsoft and risual, the session will be led by risual’s Director of Retail and former CIO of Paul Smith, Lee Bingham.

Hosted at Watches of Switzerland flag ship store in London, Aurum Holdings CIO, Mark Isitt will highlight how digital services are driving customer relationships along with his experience of working with risual and Microsoft on the Akin CX platform.

We are pleased to have Microsoft industry representatives sharing their views and ideas on how to help Retailers on their digital transformation journey.
This is a fantastic opportunity to engage with innovative ideas and insightful people as well as a chance to network with your peers over evening drinks and canapés.

March 15th, 2018 18:00 – 20:00 Watches of Switzerland, VIP Suite, 155 Regent St, London, W1B 4A


– Welcome Introduction
Lee Bingham, Director of retail at risual
– Customer Experience & Transformation Strategy ref – Aurum Holdings
Mark Isitt, Group Head of IT and Business Systems
– akin – Customer Experience Platform
Lee Bingham, Director of retail at risual
– Microsoft Strategy For Retail
Chris Rothwell Dynamics Business Group Director at Microsoft
– Retail Opportunity For Data, Insights and Internet Of Things (IOT)
Alun Rogers, Co- founder and Director at risual
– Roundtable Debate