An Infrastructure Technician provides support to internal and external customers, helping them to be productive when using technology to do their own jobs, by using tools to problem solve and trouble shoot non-routine problems. The Infrastructure Technician sets people up on systems and provides support when they need it, rectifying issues to maintain the organisations productivity
Possible Employment Outcomes
Help Desk Technician
First or Second Line Support
IT Infrastructure Technician
This programme takes a minimum of 15 months and on completion you could progress onto a Level 4 Digital Skills Apprenticeship or other higher level qualification
What will I receive?
L3 Infrastructure Apprenticeship
MTA Network Fundamentals
MTA Cloud Fundamentals
Mobile and Operating Systems
Coding and Logic
Study towards Azure 70-533 qualification
On completion of exam 70-533 – Microsoft Azure Apprenticeship Badge
Want to earn while you learn through to degree level?
Our apprenticeships are available from Level 3 through to degree level, so you can still become a graduate in an IT pathway whilst also gaining work experience, but with no debt and earning a wage!