CRM
4th May 2023
Improve the way you service your customers with Microsoft Dynamics CRM
Microsoft Dynamics CRM is a customer relationship management solution that is designed to help organisations…
Dynamics 365
Application Development
10th January 2023
Rapidly Build Apps With Low Code
Low code app development is quickly revolutionizing app development, with the focus being on developing…
Dynamics 365
30th November 2022
Microsoft Power Pages… Power Portals revamped!
Power Pages is the new ‘reborn’ Portals…. A secure, enterprise-grade, and truly ‘no-code/low-code’ platform which allows user to create, host and manage, modern customer facing business websites, which work seamlessly across all devices and browsers.
Dynamics 365
13th October 2022
Dynamics 365 Customer Insights
I’ve been involved in data warehousing for over ten years with hands-on experience using ETL…
Dynamics 365
22nd September 2022
Voice with Dynamics 365 Omnichannel
Introduction Contact Centres enable organisations to manage client interaction and enables problem solving from a…
Dynamics 365 Finance and Supply Chain
2nd February 2022
Issue logging and Feature Management within D365 Finance & D365 Supply Chain
Periodically users of dynamics 365 can come across bugs or shortcomings in the system compared…
CRM
2nd September 2021
Dynamics 365 – The Best CRM for an Agile Business?
Microsoft Dynamics 365, how does it work? Dynamics 365 is a software platform that includes many intelligent services ranging between CRM (customer relationship management) and ERP (Enterprise…
Business Transformation
27th May 2021
Business Transformation: A real world example
Transformation At risual we have the concepts of Cloud, Business and Digital transformation. Cloud transformation…
Dynamics 365
16th April 2020
Leading by Example
As a business we are always thinking of new ways to influence our clients, be…
Azure
23rd January 2020
Microsoft Online Services: tenants, subscriptions and domain names
I often come across confusion with clients trying to understand the differences between tenants, subscriptions…
Dynamics 365
8th January 2020
Dynamics 365 Human Resources (formally Talent)
Microsoft are re-branding another of their products in the Dynamics suite, this time Dynamics 365…
Dynamics 365
18th November 2019
Microsoft Dynamics 365 for Marketing – An Introduction
Microsoft Dynamics for Marketing is a powerful tool that has been gradually implemented over the…
