Situation  

A manufacturing organisation operating in the European market recently made changes to its existing environment such as the adoption of Oracle NetSuite. They needed Power BI to enable the analysis of data and develop an agile business.  

Task 

risual and the manufacturing client worked together to understand the potential options available and discover the benefits of using Microsoft’s Power BI to analyse its data.  

Action 

Power BI was implemented within the organisation, identifying that training and adoption sessions should take place for end users to ensure they get the most out of the technology. The training included: 

  • Reporting training.  
  • Administration training.  
  • General support/training for the internal IT team.  

Result  

  • Better use of purchased licensing. 
  • Wider knowledge of options available for growth and development.  
  • Great understanding of how to model and present data.  
  • Ability to create meaningful and actional reports.  

Following this, risual has offered further services to support the development of the client’s data model, building a more agile business process.  

risual and the client have worked together over the past few years on the organisation’s digital transformation. The client provided NPS (Net Promoter Score) feedback on a regular basis, rating risual’s most recent services with a score of 10/10. 

“Clearly knows Power BI inside out and having used Power BI previously I have learnt quite a few useful things today” 

risual currently holds an NPS score of 74, which is significantly higher than the industry average (60), demonstrating risual’s strong focus on client satisfaction.  

If you wish to start your digital transformation, please contact risual on 0300 303 2044 or email enquiries@risual.com 

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