Situation

An IT service organisation was growing in a geographically challenged area and needed to develop its workforce to cope with its increasing workload. The client did not have sufficient time to devote to recruitment and required an alternative solution. 

Task 

In order for this client to grow and meet business goals long term, it was important to drive fresh talent internally. The new starters required to be carefully selected and placed into appropriate apprenticeships to help flourish the right set of skills and talent.   

Action 

risual provided the client with an Education free recruitment service which includes specific criteria of selection to ensure the recruitment standards are met. The client could welcome the workforce it needed to match their on-going growth. risual understands what the IT sector needs and provided its own experts to deliver Microsoft certified qualifications as part of the process.  

Results 

With the close support of risual, the client was able to grow its business with skilled employees. The new employees were able to obtain recognised industry qualifications with the apprenticeships. With its growth, the client can find the appropriate employees in a time & cost-effective way, using risual Education and recruitment services.  

The client continues to grow its business and has signed up to the new ICT (Information & Communication Technologies) standards.  

risual and the client have been working together over the past years to train the organisation’s new apprentices. The client provided consistent feedback with the NPS (net promoter score) measurement, rating risual’s most recent services 8/10.    

“We have had multiple apprentices through risual, not only have we been able to gain some invaluable employees over our time working with them, but we have also gained a deeper insight into their training” 

risual currently holds an NPS score of 74, which is significantly higher than the industry average (60), demonstrating a strong focus on client satisfaction.     

If you wish to know more about our Education services, please contact risual on 0300 303 2044 or email enquiries@risual.com 

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