Case Notes – End User Computing

risual are delivering a digital transformation project for a non-ministerial government department in the UK. It’s being put in place to allow more secure, flexible working with portable devices, as opposed to the current thin client environment. The ultimate objective will be to allow secure access to their data from any device, whether it be an internally-provided device or a personally owned device, with the focus being on securing the data and the identity rather than the devices. Security will be implemented from the ground up with each of the identified technologies to ensure that it protects the users without impacting their experience using UK government guidelines where appropriate. 

The project promoted the idea of a ‘paperless office’ which would reduce the printing costs for the organisation as users will be able view documents on their devices and during meetings they will could bring their devices with them. 

The EUC project is expected to provide several benefits throughout the delivery, these include: 

  • Users can select the device best suited to them and their productivity requirements. 
  • IT is consumed as a suite of business services grouped together to meet specific requirements. 
  • Users have the freedom and trust to define their personal workspace across a multitude of devices and locations without degrading the user experience. 
  • Users having the ability to consume technologies in the way that they want to work and drive innovation to continually improve the service provided to the people.  
  • Everyone has the knowledge that their personal and corporate security is considered at all times. 
  • Users can access applications, data and services on any device, at any time, dependent on location and access rights. 
  • Users have a single identity which drives access to services 
  • A flexible approach to EUC services with ability to accommodate change within the IT and business landscape.

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