As a fast-paced organisation, it’s critical Caja have the comprehensive and appropriate IT support to continue investing in the areas that matter most – client delivery. Caja initially had an internal project manager, who alongside his own job role and activities managed and maintained daily technical tickets and issues.
risual and Caja’s most recent project was to deliver a comprehensive 24/7×365 Managed Services support to enhance its IT department. The services include flexible and managed options, adjusted to the firm’s needs, coping with workloads and covering multiple technologies. The services are secured by Microsoft technology and our engineers are security cleared. Caja are cyber protected and compliant with UK protection standards using our services.
Building a flexible Managed Service
risual’s managed services (rMS) offers an advanced monitoring system led by certified engineers. The services include more automation with clearer reporting metrics to have a better understanding of the data stored in the cloud. The security of the data is fully managed by rMS, with consistent updates and monitoring to ensure companies are up to date with current and emerging threats.
Caja enjoy peace of mind with 24x7x365 proactive protection
With the support of risual, Caja is now able to focus its efforts on other areas and growing the business.
risual Managed Services has enabled Caja employees to focus on effective delivery of its consulting services without having to worry about IT enquiries.
Using advanced technology the rMS team will monitor and protect Caja employees and the organisation data from a potential breach. Each employee can now easily raise a case with rMS through instant chat, enabling a seamless end user experience.
Monthly reviews are scheduled between both organisations to discuss the results of the services and upcoming projects.