Copilot in Microsoft Viva

As the world of work continues to evolve, Microsoft’s commitment to helping businesses stay ahead of the curve is unwavering. Microsoft’s latest announcement introduces the Viva Copilot, an AI-powered tool designed to enhance various Viva applications and drive efficiency, collaboration, and productivity in the workplace. In this blog, I’ll delve into the key features of Viva Copilot, explore its integration with existing Viva applications, and discuss the potential benefits for organisations embracing this cutting-edge technology. I’ll also share some examples to illustrate how Viva Copilot can transform your workplace.

What is Viva Copilot?

Viva Copilot is an innovative AI tool developed by Microsoft to enhance the capabilities of the Viva suite of applications. By leveraging the power of artificial intelligence and natural language processing, Viva Copilot streamlines workplace processes, improves communication, and helps employees stay informed and engaged.

Integration of Copilot in Viva Applications:

1. Viva Goals:

In a world where businesses must adapt quickly to stay competitive, setting and tracking goals has never been more critical. Viva Copilot integrates with Viva Goals to analyse business documents, generating actionable OKR recommendations that align with your organisation’s planning and strategy. For example, imagine your company is launching a new product line. Copilot can generate an OKR related to increasing sales revenue by a specific percentage within a set timeframe, ensuring your team is motivated and results-driven.

2. Viva Engage:

Employee engagement is vital for maintaining a productive and innovative work environment. Viva Copilot enhances Viva Engage by offering insightful conversation starters based on trending topics and sentiment analysis. Let’s say there’s a sudden surge in interest around remote work policies in your organisation. Copilot can suggest a conversation starter for a team meeting or an internal discussion board, sparking meaningful dialogue and fostering a sense of community.

3. Viva Answers:

Effective communication is a cornerstone of any successful business. Viva Copilot works in tandem with Viva Answers to elevate the quality of workplace conversations. For instance, during a team meeting, an employee might inquire about the latest industry regulations. Copilot can instantly provide relevant information and expert input, ensuring a well-informed discussion takes place.

4. Viva Glint:

Employee feedback is a valuable resource for identifying areas for improvement within your organisation. Viva Copilot enriches Viva Glint by highlighting key issues and potential solutions within employee suggestions gathered from survey results. Imagine a company-wide survey reveals concerns about work-life balance. Copilot can help leaders identify specific issues, such as long working hours or inadequate support for remote workers, and suggest potential solutions to address these concerns.

5. Viva Topics:

In the age of information overload, Viva Copilot simplifies the process of finding and digesting relevant content. Suppose an employee is researching a new technology for a project. Copilot can generate a summary of essential information and provide answers to any questions they may have, ensuring they have easy access to the knowledge they need to excel in their role.


By integrating Viva Copilot into your organisation’s toolkit, you can expect a myriad of benefits, such as enhanced efficiency, improved communication, and a more engaged workforce. As a result, your business will be better equipped to adapt to ever-changing market conditions and maintain a competitive edge.

If you would like to discuss how risual can help you to implement Viva or have any questions about Microsoft 365 get in touch today.

Thanks for reading and I hope that has been useful for you!

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