risual are proud to announce that they will be driving enterprise digital transformation for customers, using ICS Solutions’ FLEX automation.

risual have partnered with fellow Microsoft Gold Partner, ICS Solutions, to deliver the software which will allow users to capitalise on all the capabilities of Microsoft Office 365 and SharePoint, whilst removing complexity and training requirements thanks to its intuitive interface and virtual digital workplace.

With all sectors facing pressure to do more with less in a bid to cut costs, the challenge is set on creating a futureproof plan of digital transformation. This transformations is predicated on automation and cloud computing technologies, including the use of AI, to dramatically reduce process costs and time for service delivery.

FLEX uses an intuitive, smartphone-based experience, which allows users to be self-sufficient in a bid to  automate business and end-user experiences. FLEX is based on a state-of-the-art automation engine, that improves internal and external communications and simplifies core business processes.

Some technologies offer considerable productivity gains yet face user inertia as the speed of business does not allow users to invest the required time to familiarise themselves with them. In fact, 70-80% of Office 365 users fail to utilise it and all its widespread features.

Effective digital transformation is about freeing up better organisational capabilities and FLEX provides a way for business end-users to interact with the corporate technology stack, giving them a ‘smart phone’ experience, with options they understand.

Alun Rogers, Director and Co-Founder of risual, said: “We’re proud to become a FLEX service partner with ICS solutions. Their experience of being a Microsoft Gold Partner for over 20 years speaks volumes, and we’re delighted to work alongside them. Digital transformation is something risual are truly passionate about and we are excited to partner with an organisation that shares this vision.”

Martin Neale, CEO at ICS, said: “risual are IT leaders and former Microsoft Partner of the Year winners. I am extremely pleased that they will become our first accredited FLEX service partner. I believe that their highly respected, growing team of Office 365 experts and portfolio of IP add real value to FLEX customers. In selecting FLEX, I believe risual have once again demonstrated thought leadership by recognising the pivotal role of automation technology in driving digital transformation, allowing enterprises to enable the self-service that true digital transformation requires.”

Laura Bouchard, Partner Sales Director at Microsoft UK, said: “I encourage our service partners to work with great ISV’s, because I believe this drives incremental value to our customers, so it’s fantastic to hear that risual will be partnering with ICS and FLEX to drive digital transformation with Office 365.”

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