Azure RMS templates not appearing in Exchange Online

2017-12-01T12:54:17+00:00 February 27th, 2015|Azure, Exchange|

Hi,

We recently come across an issue where RMS templates created in Azure would not appear in exchange online when we went to choose it.

Turns out there is a manual process you have to follow to get the templates in exchange online and is achieved using the Azure Shell.

To refresh the templates for exchange online:

  1. Open the Windows PowerShell in Exchange Online
  2. Log in to 365
  3. Run the command: Import-RMSTrustedPublishingDomain -Name “<TPD name>” -RefreshTemplates –RMSOnline
    1. (to get the TPD name you can run Get-RMSTrustedPublishingDomain)
    2. Give it a couple of minutes then run Get-RMSTemplate to check whether your template has been added

https://technet.microsoft.com/en-gb/library/dn642472.aspx#BKMK_ExchangeOnlineTemplatesUpdate

Thank you

Daniel Cubley