HP Insight NIC Agent fails to start after Windows Update (Error 14001)

By |2017-12-07T11:58:56+00:00April 26th, 2014|Windows|0 Comments

I was running through a customer’s windows update process today and noticed that after this round of updates the HP Insight Foundation Agent and HP Insight NIC Agents refused to start. The Foundation Agent is dependent on the NIC agent and the NIC agent gave the following error:

I started digging around as the error suggested and took a look at the event application log:

I had a research and found that this is likely related to the Microsoft Visual C++ Redistributable. Looking at the Assembly version above, I could see that VC90 refers to the C++ 2008 version. I hoped onto the latest versions site and saw what was available: http://support.microsoft.com/kb/2019667.

Initially I tried the latest full install but that didn’t seem to help however after installing the MFC Security update: http://www.microsoft.com/en-us/download/details.aspx?id=26368 the service kicked into life – it didn’t even need a reboot!

Hope it helps.

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