Exchange 2010 Offline Address Book “ is pointing to the Deleted Objects container in Active Directory. This property should be fixed as soon as possible.”

2017-12-07T09:43:26+00:00 July 19th, 2011|Exchange|

We came across an issue recently where we were receiving Event ID 2937 in our event logs in regards to the offline address pointing to the deleted objects container in Active Directory.

Process powershell.exe (PID=14836). Object [CN=Exchange 2010 OAB,CN=Offline Address Lists,CN=Address Lists Container,CN=Name,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=servername,DC=net]. Property [PublicFolderDatabase] is set to value [servername.net/Configuration/Deleted Objects/PF
DEL:f03f8b36-7d36-4d3d-98a7-a0f6e2f325a6], it is pointing to the Deleted Objects container in Active Directory. This property should be fixed as soon as possible

We resolved this issue by doing the following.

  1. Open ADSIedit
  2. Navigate to “CN=Exchange 2010 OAB,CN=Offline Address Lists,CN=Address Lists Container,CN=Name,CN=Microsoft Exchange,CN=Services,CN=Configuration”
  3. Right click Exchange 2010 OAB and choose properties.
  4. Navigate to the siteFolderServer attribute and you will see the same value specified here as in the event id.
  5. If you choose clear on this and apply the setting.
  6. Now open the Exchange Management Shell navigate to Organization Configuration > Mailbox > Offline Address Book
  7. Right click the OAB in question and browse to the distribution tab.
  8. Now uncheck “enable folder distribution” and choose ok
  9. Now if you go back to the same setting and re-enable “enable folder distribution “
  10. This should now have fixed your issue, you can refresh ADSIEDIT and check the siteFolderServer attribute just to make sure it no longer references the deleted object container.