Unable to install BitLocker Recovery Password Viewer for Active Directory Users and Computers tool (KB928202) on Windows 2008/Vista SP2

2017-12-11T12:28:09+00:00 January 5th, 2011|Windows|

We came across an issue when attempting to install BitLocker Recovery Password Viewer for Active Directory Users and Computers tool (KB928202) on an Windows Server 2008 Service Pack 2 machine, the following error was received when attempting install the .msu file:

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Solution:

Manually expand the .msu file and install using the Package Manager command-line tool:

1. Download the KB928202 .msu file to a folder of your choice (e.g. C:Temporary)

2. Open a command prompt and navigate your folder

3. Expand the .msu file using expand -F:* Windows6.0-KB928202-x86.msu c:temp

4. Then install with pkgmgr /n:.Windows6.0-KB928202-x86.xml

5. Still in CMD, navigate to C:Windows and run regsvr32.exe BdeAducExt.dll as an Enterprise Administrator

 

The “Find BitLocker Recovery Password…” option should now be available in Active Directory Users and Computers

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