Installing Proliant Support Pack to DL385 G1 running Windows 2008 R2

By | 2017-12-07T13:41:06+00:00 August 19th, 2010|Azure, Cloud, Windows|0 Comments

We came across an issue recently where-by we had a DL385 G1 running Windows 2008 R2. As this OS is not on the supported matrix for this Server it means that there isn’t a PSP for it and therefore no monitoring for us. If you run the setup you will received a ‘Failed Dependencies’ alert against the HP Insight Management Agents and HP Insight Diagnostics Online Edition and when you view those failures you will see them as listed below.

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How do we fix this then? We need these dependencies on so we can monitor the status of the Server.

Easy peasy….. well, it is now I figured out how to do it Smile 

Right-click the setup.exe file and properties, select the Compatibility tab and enable the ‘Run this program in compatibility mode for:’ option then select ‘Windows Server 2008 (Service Pack 1)’ from the drop down. Apply and Ok and you are now good to go.

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Run the setup.exe again and this time it will meet the requisites and let you install all the agents etc.

Good luck.

Neil

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