risual is hiring!

 

  • Sales Account Directors
  • Microsoft System Center Consultants
  • Microsoft SharePoint Consultants
  • Support Engineers
  • Unified Communications Consultant – Technical Subject Matter Expert Lync 2010

 

Sales Account Directors

risual is looking for New Business sales people and Account Managers. Candidates should have a proven sales track record; good solution sales experience and ideally have experience of helping customers to realise return on their investments in Microsoft Core Infrastructure and Business Productivity solutions

Microsoft System Center Consultants

risual is looking for talented and senior-level consultants with experience deploying Microsoft System Center solutions in enterprise environments. This position is 100% customer facing for project-based work – as such, candidates must possess a high degree of professionalism and exceptional interpersonal and skills in addition to technical aptitude with the products.

The System Centre consultant will be responsible for leading and deploying Microsoft System Center solutions (SCOM, SCCM, SCVMM, SCSM & SCDPM.) at customer environments, from medium-size businesses of approx. 1,000 users to enterprise organisations of 10-100,000 users. The consultant will also lead end user computing refresh projects using Windows 7 and SCCM Operating System Deployment.

Microsoft SharePoint Consultants

To be successful the candidates will need demonstrable experience of completing technical delivery and consulting engagements across different business environments, sectors and sizes. In addition, the SharePoint Consultants should also have excellent and demonstrable experience Designing, Architecting, Implementing and Configuring Microsoft Sharepoint Products and Technologies including:

  • Windows SharePoint Services 3.0
  • Office SharePoint Server 2007
  • SharePoint Foundation Server
  • SharePoint Server 2010
  • InfoPath Forms Services
  • Excel Services
  • Business Connectivity Services
  • PerformancePoint Services
  • FAST search

Experience with earlier releases of SharePoint and other related Microsoft Technologies such as Office is also highly valued.

Support Engineers

risual Software Support Services (RSS) provides the focal point for resolution of all technical issues for risual customers with deployed production environments, based on risual supported Microsoft technologies. The primary responsibility of this team is to provide excellence in support for all customers with a risual support contract. The Support Engineer role is 100% Microsoft centric and relies on excellent technical skill, knowledge and understanding, including:

  • Provide customer interface for all support queries into risual
  • Co-ordinate and fix all support queries and requests
  • Maintain knowledge base for all encountered issues
  • Update customers on all stages of support calls, from logging, research, action plan, escalation to resolution
  • Publish customer facing technical information such as best practice guides, FAQ’s, etc.
  • Provide reports and statistical analysis on issues reported and resolved for use by risual account management teams and technical teams
  • Provide a feedback loop to delivery and consulting teams
  • Provide co-ordination of feedback and point of contact for customers and risual consultants for issues arising during project deployment
  • Provide point of contact and administration for risual in-house IT systems

Unified Communications Consultant – Technical Subject Matter Expert (Lync 2010)

With Microsoft Gold competencies in Unified Communications (UC) and Management and a host of other multiple competency awards you will consult for the UC Practice within our very successful and growing Microsoft Consulting services business. Specialising in Lync 2010 this role is for a technical Subject Matter Expert (SME) with demonstrable experience and talent across the architecture, design and implementation of Microsoft Unified Communication solutions into large and complex Lync enterprise voice scenarios.

Key responsibilities:

  • Work with clients to Build and Deploy Microsoft Lync 2010 solutions
  • Consult with clients to understand their business and technical requirements
  • Create innovative Microsoft Unified Communications solutions to meet client needs
  • As a UC evangelist, articulate the Microsoft UC strategy in a concise and clear way
  • Build and maintain positive working relationships with peers at Microsoft
  • Continue to develop and progress with relevant technical certifications
  • Contribute to developing the portfolio of UC services and solutions aligned to market and client requirements

Role requirements:

  • Be MCITP Lync 2010 Administrator and Configuring Certified
  • Possess excellent and experienced understanding of Active Directory Services and associated technology
  • Certified Lync 2010 (Voice specialisation of preference) with a proven track record of delivering Lync solutions
  • Plan and work towards the Microsoft Certified Masters (MCM) program
  • Be suitable to pass full UK Security Clearance (SC) level
  • Hold a clean and full UK driving licence
  • Have excellent and demonstrable documentation skills including Low level Design (LLD)
  • Knowledge and experience of integrating Lync 2010 into 3rd party telephony environments using SIP Trunks or Gateways (Desirable)
  • Preferably hold a solid understanding of comprehensive multi-vendor UC solutions including, Polycom, Plantronics, Jabra and NET