“The multilingual user interface feature in Windows Vista is of great interest. Now, we can build the same desktop for every employee in every country, whatever the language. Supporting the system in our language is an important advantage for us.”

Nick Farley, Network Manager, Umeco Supply Chain

Aerospace IT Company Improves Flexibility, Enhances Support Services with New System

Umeco Supply Chain is a division of Umeco, a leading supplier of products and services to the aerospace, defence, motorsport, and automotive industries. The Umeco Supply Chain IT team of six must work very hard to ensure the company’s workforce can access IT systems on demand. They enlisted the help of Microsoft® Gold Certified Partner Risual to participate in a proof of concept trialling Windows Vista™. The IT support team can now use its resources more efficiently. Farley estimates his team will be resolving around 50 per cent more support queries with the same head count in the same amount of time.