This event will be delivered by both Microsoft and Risual licensing and technology experts to show real life examples of building agile service models and driving strategic procurement.

With Microsoft Gold competencies in Unified Communications (UC) and Management and a host of other multiple competency awards you will consult for the UC Practice within our very successful and growing Microsoft Consulting services business.  Specialising in Lync 2010 this role is for a technical Subject Matter Expert (SME) with demonstrable experience and talent across the architecture, design and implementation of Microsoft Unified Communication solutions into large and complex Lync enterprise voice scenarios.

Key responsibilities:

• Work with clients to Build and Deploy Microsoft Lync 2010 solutions

• Consult with clients to understand their business and technical requirements

• Create innovative Microsoft Unified Communications solutions to meet client needs

• As a UC evangelist, articulate the Microsoft UC strategy in a concise and clear way

• Build and maintain positive working relationships with peers at Microsoft

• Continue to develop and progress with relevant technical certifications

• Contribute to developing the portfolio of UC services and solutions aligned to market and client requirements

Role requirements:

• Be MCITP Lync 2010 Administrator and Configuring Certified

• Possess excellent and experienced understanding of Active Directory Services and associated technology

• Certified Lync 2010 (Voice specialisation of preference) with a proven track record of delivering Lync solutions

• Plan and work towards the Microsoft Certified Masters (MCM) program

• Be suitable to pass full UK Security Clearance (SC) level

• Hold a clean and full UK driving licence

• Have excellent and demonstrable documentation skills including Low level Design (LLD)

• Knowledge and experience of integrating Lync 2010 into 3rd party telephony environments using SIP Trunks or Gateways (Desirable)

• Preferably hold a solid understanding of comprehensive multi-vendor UC solutions including, Polycom, Plantronics, Jabra and NET

About Salem:

Salem is a unique global Microsoft partner, specialising in SharePoint business strategy utilising the Salem Process.

We have successfully strategized numerous global corporations, providing highly-effective thought-leadership to every business sector. We invented the Salem (Sequenced And Logical Enterprise Methodology) Process after years of industry experience in the field and being part of a number of high profile successful Microsoft worldwide case studies. Today we lead the market in the subject of SharePoint business-centric strategy. Salem is a global company with headquarters in London, England.

About Risual:

Risual is a Risual is a UK based, globally recognised, IT services organisation delivering business-aligned consultancy, solutions and services based on Microsoft technologies.

Risual is a highly accredited Microsoft Systems Integrator partner with Gold and Silver competencies in Portals & Collaboration, Communications, Messaging,  Management & Virtualisation, Server Infrastructure, Desktop Infrastructure, and Identity & Security. Further investment has been made ensuring Risual is quality and process driven, this is reflected in our ISO 27001 and ISO 20000 accreditations.

For More Information please click here

Get the latest insights into the Microsoft Private Cloud and learn what’s new in System Center 2012. The Best of MMS 2012 brings you the highlights from MMS 2012 conference at a choice of three UK-wide events.

Risual is one of Microsoft’s leading System Center partners and is highly accredited and experienced in helping customers to gain value from their investments in these technologies. Risual will be exhibiting at each event and will have experts available to share their experience and insight of working with early adoptors of System Center 2012 solutions.

To join us, please click here

Are you attending US Expo 2012? If so, come and meet with Risual, of the UK’s leading Unified Communications experts. You can discuss with us your UC requirements, issues & experiences. Throughout the event, we will be running a series of demonstrations so you can see the Microsoft UC solutions in action. Our partners (including Microsoft, Jabra & Polycom) will also be on hand with some of their latest devices and experts to advise you on anything & everything UC!

Also, in conjunction with Microsoft, we will be offering a limited number of no-cost UC Proof-of -Concept packages to get you up and running with your own Microsoft UC solution. This includes the required services, support, headsets/endpoints and gateway devices you will need, so come along and talk to us to get started with Microsoft UC.

Why not drop in to stand 815 & see the power of Unified Communications from Microsoft!

To register, click here

To find out more about Risual’s communications solutions, click here

Wow! What a year!

As 2011 draws to a close Richard, John and Alun are reflecting on the exciting developments that risual has faced both as an organisation and with our customers. Over the last twelve months risual has helped customers:

• develop their Windows 7 deployments through jumpstarts and Proof of Concepts
• simplify the move to a Cloud infrastructure using System Center
• drive out telephony costs and improved collaboration by deploying Lync and Exchange 2010
• collaborate internally and with their customers better using SharePoint and CRM
• globally with a diverse range of customers from Blue Light and Local Government to Retail Fashion, Finance and Legal

To date, no other Microsoft partner in the UK has delivered more Windows 7 Jumpstart Proof of Concept engagements.

Here’s to 2012, the Olympics, major Microsoft releases and many more opportunities to support our customers business objectives through technology.

System Center 2012 is almost here…
Having just completed the System Center 2012 road show event in Manchester, where our friends at Paul Smith presented on their experiences to a capacity crowd, our minds are turning to wrapping presents, devouring mince pies and a well-earned rest.

In Redmond, meanwhile, they are hard at work putting the finishing touches to the 2012 wave of System Center products with significant investments in Operations Manager which will bring better cross platform support and network monitoring; Virtual Machine Manger delivering a more cloud and service centric approach to virtualisation management; to the new user centric approach of Configuration Manager

Take the pain out of budget planning with ROCR…

Identify tactical savings and support your new year budget planning in good time for April with risual’s Operational Cost Review.risual recognise the cyclical pain that both Public and Private Sector organisations have to go through each year. But with the constraints around spending getting ever tighter and the constant pressure to reduce cost without impacting Service Delivery, it makes any budget planning exercise a daunting task and one that requires detailed work in a busy time for everyone.risual can help….Read More…

risual is committed to making our customers successful, and this begins with delivering the highest quality of service within the timeframes that are critical to our customers operations. risual Support Services (RSS) offers unparalleled levels of support and guarantees customers a smooth experience therefore operating and maintaining support cover throughout Christmas and New Year (24X7x365). During the festive break, RSS will ensure business continuity at a time when resource may be low and another freeze captures our shores. The snow may fall to give us a white Christmas, but you are assured that RSS will be there whatever the weather to proactively monitor your infrastructure and patch the environment to ensure it does not fall behind – allowing you to concentrate on opening your gifts from Santa!!!

The risual team grows

Matthew further bolsters our team of subject matter experts in our System Center practice. Matthew brings a broad set of skills across the System Center suite and years of experience across both public and private sectors, delivering at complexity and scale.	As a key member of the Project Management Office Phillippa has a strong background in administration and excellent organisation skills, Philippa fronts the Project Management Office, co-ordinating the efficient delivery of the the Technical Consulting team.	Joining the Collaboration practice Mike brings 10 experience in the IT industry working across Finance, Insurance and the Legal sectors. His experience ranges from Developer to IT Professional covering all versions SharePoint Portal Server 2001 to SharePoint 2010.

System Center 2012 pre-launch..
As one of the key partners with strong skills and experience in helping customers to save money and improve IT Service Delivery using Microsoft System Center tools, risual was chosen by Microsoft co-host the System Center 2012 preview event in Manchester on 6th December. Over 150 customers attended to learn about more about the exciting, new System Center 2012 solutions and how they can take the next steps to gain value from these solutions with assistance from risual.

For more information on risual’s Systems Management offerings please click
For more information on System Centre 2012, read here.

As a key partner of Microsoft’s around System Center, risual can gain access to additional funds to assist you with planning and deployment of System Center and Private Cloud solutions.

Customer Immersion Experience Event

risual hosted two Customer Immersion Experience (CIE) workshops in Manchester on 6th December at which customers were able to see and experience the latest versions of Microsoft technologies such as Windows 7, Office 2010, Office 365, SharePoint, Lync and Dynamics CRM.

If you missed out on this event, you can see these solutions in action again on the “Microsoft Productivity Days” that risual is delivering in conjunction with Microsoft on January 25th at our offices in Stafford and on 13th February at Microsoft Cardinal Place in London.

For more details and to register for one of these events please click here

Police data centre event

On 29th November Hewlett Packard, Microsoft and risual ran an event hosted by Wiltshire Constabulary at their headquarters in Devises. The title of the event was “How to improve service with lower costs from Police data-centres”. Attendees from several forces came along to learn about how Police forces are reducing costs and improving service delivery using solutions from, Microsoft, HP and risual and looked at real case examples on how costs are being significantly reduced in Police data-centres.

We are running another event hosted by Greater Manchester Police at their new headquarters on 1st February 2012. For more information and to register for that event please click here

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To attend, please complete the registration form below here

• Sales Account Directors
• Microsoft System Center Consultants
• Microsoft SharePoint Consultants
• Support Engineers 

Sales Account Directors

Risual is looking for New Business sales people and Account Managers. Candidates should have a proven sales track record; good solution sales experience and ideally have experience of helping customers to realise return on their investments in Microsoft Core Infrastructure and Business Productivity solutions

Microsoft System Center Consultants

Risual is looking for talented and senior-level consultants with experience deploying Microsoft System Center solutions in enterprise environments. This position is 100% customer facing for project-based work – as such, candidates must possess a high degree of professionalism and exceptional interpersonal and skills in addition to technical aptitude with the products.

The System Centre consultant will be responsible for leading and deploying Microsoft System Center solutions (SCOM, SCCM, SCVMM, SCSM & SCDPM.) at customer environments, from medium-size businesses of approx. 1,000 users to enterprise organisations of 10-100,000 users. The consultant will also lead end user computing refresh projects using Windows 7 and SCCM Operating System Deployment.

Microsoft SharePoint Consultants

To be successful the candidates will need demonstrable experience of completing technical delivery and consulting engagements across different business environments, sectors and sizes. In addition, the SharePoint Consultants should also have excellent and demonstrable experience Designing, Architecting, Implementing and Configuring Microsoft Sharepoint Products and Technologies including:

• Windows SharePoint Services 3.0
• Office SharePoint Server 2007
• SharePoint Foundation Server
• SharePoint Server 2010
• InfoPath Forms Services
• Excel Services
• Business Connectivity Services
• PerformancePoint Services
• FAST search

Experience with earlier releases of SharePoint and other related Microsoft Technologies such as Office is also highly valued.

Support Engineers

Risual Software Support Services (RSS) provides the focal point for resolution of all technical issues for Risual customers with deployed production environments, based on Risual supported Microsoft technologies. The primary responsibility of this team is to provide excellence in support for all customers with a Risual support contract. The Support Engineer role is 100% Microsoft centric and relies on excellent technical skill, knowledge and understanding, including:

• Provide customer interface for all support queries into Risual
• Co-ordinate and fix all support queries and requests
• Maintain knowledge base for all encountered issues
• Update customers on all stages of support calls, from logging, research, action plan, escalation to resolution
• Publish customer facing technical information such as best practice guides, FAQ’s, etc.
• Provide reports and statistical analysis on issues reported and resolved for use by Risual account management teams and technical teams
• Provide a feedback loop to delivery and consulting teams
• Provide co-ordination of feedback and point of contact for customers and Risual consultants for issues arising during project deployment
• Provide point of contact and administration for Risual in-house IT systems

If you’re interested in any of the above positions, please send your CV to careers@risual.com

Microsoft and risual are delighted to offer you the opportunity to participate in a test drive experience with the Microsoft “Future of Productivity” collection of solutions. Held in both a morning and an afternoon session in Manchester on 6th December, the Customer Immersion Experience delivers a hands-on interactive experience allowing you to explore the Microsoft business productivity platform by role playing in a “true-to-life” environment.

The Microsoft business productivity platform provides the best productivity experience across PC, Phone & Browser, with familiar Microsoft^® Office applications, provisioned through the Cloud or on-premise. Explore the following applications: Office 365, Office, Exchange, SharePoint, Lync, Project, Visio, Windows, Windows Phone, and Dynamics CRM.

To attend, complete the registration form here

For more information about CIE, visit: www.microsoft.com/cie