A Facilities Management Company improve collaboration through Application Development

2018-05-16T09:25:59+00:00

A facilities management company were searching for a solution in which enabled them to work closer with its partners and integrate systems to provide a more efficient and smoother service to its customers. The organisation were working closely with a Public Sector organisation across two completely separate CAFM (Computer Aided Facility Management) platforms. The company [...]

A territorial Police force adopting KEMP load balancing solution

2018-05-16T09:34:02+00:00

A territorial Police Force were searching for a solution which enabled their systems to be constantly available and ensure that their servers wouldn’t have a single point of failure. The Police Force needed to ensure the end user wouldn’t experience a disruption in service at any point due to a server failure – for this [...]

Case note – End user experience transformation with the Microsoft Cloud

2018-05-16T09:36:26+00:00

A non-ministerial government department transform the end user experience with Microsoft Cloud. Introduction A non-ministerial government department had an IT infrastructure and service which was static, due to complex on-premise infrastructure and ageing, unproductive applications. The net result meant that individual & departmental drivers for change was stifled and users had no desire to work [...]

Essex County Fire and Rescue Service Cloud Application Analysis

2018-05-16T09:44:43+00:00

Essex County Fire and Rescue Service Cloud Application Analysis In line with the UK Government’s cloud-first agenda, Essex County Fire and Rescue Service was keen to migrate as much of its server and application infrastructure to Microsoft Azure with the aim of reducing costs and simplifying disaster recovery processes. Vision and scoping To ensure it [...]

City and County of Swansea Council – Dynamics 365

2018-05-16T10:03:24+00:00

Dynamics 365 helps City and County of Swansea Council Save 90% on License Costs and Improve Customer Experience   In 2016 Swansea Council were exiting a ten year outsourcing contract with an external IT supplier. In line with the Government’s desire to digitally transform public services, Swansea Council’s IT department wished to take a fresh [...]

King’s College London and risual Education – Case Study

2018-05-16T10:07:03+00:00

King’s College London recruited their first IT apprentices in London this year, a project which saw eight level 3 apprentices working on the IT TechBars, which provide on-campus support for IT issues. The apprentices were recruited with the aim of providing King’s staff and students with a friendly, face-to-face service, resolving and referring IT issues. [...]

Case Note – Dynamics 365 Transformation

2018-05-16T10:07:23+00:00

Case Note - Dynamics 365 Transformation risual assisted a UK City Council to replace their Taxi Licencing application forms with a bespoke solution to be held within Dynamics CRM. Replacing the Taxi Licencing forms was a small part of a bigger picture whereby Dynamics CRM will change the whole of the incumbent CRM solution used [...]

Case Notes – Power BI

2018-05-16T10:10:57+00:00

Case Notes - Performance Management Framework (Power BI) risual are working with a UK Fire and Rescue Service on a performance management framework and approach. Performance management is a key tool for delivering better outcomes to users and senior leadership. It’s about acting in response to actual performance, to make improvements within the organisation and to [...]

Case Notes – Intranet Accelerator

2018-05-16T10:15:45+00:00

A Metropolitan Borough Council commissioned risual to configure and deploy risual’s Intranet Accelerator solution. During a design workshop preceding the deployment, risual’s consultant discussed the available configuration options with a group of stakeholders and explained how the solution can be tailored to meet the council’s needs. Following the configuration workshop, the solution was deployed, tested [...]

Case Notes – Local Government Transformation

2018-05-16T10:16:44+00:00

Three UK local government agencies agreed to an organisational change that will align their information services and ultimately move them to a single, shared digital service. The aim of the project is to reduce the cost of providing IT services through operational efficiencies, economies of scale and reduction in development costs. The initial solution approach [...]

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