A solution that addresses the under-reporting of concerns about children and young people's health and wellbeing. This puts highly valuable information in the hands of the appropriate professionals, enabling better decision making and service intervention. Download leaflet here.
A solution that enables the reporting of concerns about adult's health and wellbeing (such as abuse, neglect or harm), thus in turn bringing awareness to critical information, leading to much better decision making and service intervention.
This solution involves managing concerns raised by the public or internal staff about the standards of service in care. This information can be securely and anonymously analysed to deliver improvements to essential frontline services. In the process, this can reduce costs for the organisation and identify key areas of concern at the preventive stage. Download leaflet here.
Healthcare Referral and Management
Enabling critical client information to be shared between organisations through a standardised referral portal, ahead of transfer or as part of the decision making process. This ensures healthcare providers have the relevant information in advance, and can accurately forecast patient requirements and the availability of care provision.
A bespoke application which puts client and business information into the hands of staff ensuring they can make informed decision when working away from the office (such as home visits external meetings, court attendance etc.) as well as being able to update case information whilst working remotely. This app also allows staff to confirm safe arrival and departure from their external visit and allows managers to monitor this.
Social Care Manager
Ensuring case information can be accessed and securely shared between organisations through a single case management system. Staff can access and update cases remotely, be alerted by the system on activities and risk, and receive enhanced analytics to inform strategic service delivery. Download leaflet here.
Directed by Paul Donnelly, who has experience as a frontline health and social care worker, working for local authorities and central government, specialising in improvements to information and workflow analysis in the public sector. The nimos suite of applications are developed to improve critical public services in the UK.
nimos is a bespoke range of solutions which offer direct and measurable benefits to some of the most valued Public Services today. Enabling a wide variety of nominated users across organisations to raise concerns regarding a child or young person’s safety and wellbeing. nimos Safeguarding ensures that “trusted partners” can provide crucial soft intelligence, which can then be triaged by the appropriate professionals to enable the delivery of protection services.
risual and Microsoft gave us a holistic technology solution through their engagement process with us and were able to offer a combination of products to meet our short term and future objectives, achieving our ultimate agile workforce.Mario DevargasCIO, Greater Manchester Police
Following the implementation of one of the biggest IT transformations, delivered by risual, that the business has seen, I realised that the new infrastructure would benefit from both a reactive and proactive service solution. risual had already demonstrated their expertise and knowledge of the system and they were a natural partner for us as an ongoing support service provider.Darren ThorleyHead of IT
risual’s premium support package is perfect for meeting our exacting needs. My team looks after the 2nd and 3rd line support for all LAN, WAN, Telecoms and Server Infrastructure, so it is great to know that we have risual supporting us as experts in the Lync solution.Karen CharltonCorporate Centre IT Infrastructure Services Team Leader
“We’re transforming the IT department with enhanced capability, capacity and professionalism to support the delivery of best-in-class citizen services by Essex County Council.”David WildeChief Information Officer, Essex County Council
We didn’t consider any other partner than risual for this engagement after their successful Lync design session. We needed a quick improvement on our existing solution. Through their engagement process with us, we were able to assess a combination of products and decided Espera would help us better monitor and manage our calls, helping us provide a better service and increase productivity.Paul SpeakmanIT Director, Travel Counsellors
People are getting to grips with instant messaging and presence and the rewards are being reaped already, we will save thousands and thousands of pounds in call costs. We will get more productivity from our workforce and the solution allows us to work a lot slicker.Gavin HarrisHead of ICT, Nottinghamshire Fire and Rescue Service
We were really impressed with risual and importantly by what Paul Smith said about how they work together in the close partnership that they have created. We were looking to work in a collaborative way with a supplier who has exceptional technological skills and for us to thereby learn the best practices that risual have experience in implementing.Vic Falcus Head of ICT Service Management, Staffordshire County Council
“We wanted to engage with a supplier that could also demonstrate a controlled methodology throughout the project management process. We’ve been really impressed with the excellent support that risual have provided.”Jason McCullaghSystems Manager, Muir Group
We looked at options, and it became clear that Microsoft and risual, with Office 365, Shared that same vision of a productive and flexible work environment. They had the global reach and the supporting systems to achieve what we wanted.Ian TurfreyDirector of IT, City & Guilds
Skype for Business enables staff to work flexibly, communicate digitally and collaborate smartly. Our staff love it. Even better it is helping Camden save over £5M a year by 2018 from its accommodation strategy.John JacksonAssistant Director ICT, Camden Council