Level 3 Infrastructure Technician
The purpose of this apprenticeship is to train Infrastructure Technicians to work effectively within your business environment.
An Infrastructure Technician provides support to internal and external customers, helping them to be productive when using technology to do their own jobs, by using tools to problem solve and trouble shoot non-routine problems. The Infrastructure Technician sets people up on systems and provides support when they need it, rectifying issues to maintain the organisations productivity
Minimum 15 Months duration
20% off the Job Training
Work based assessment
What will my apprentice study?
MTA Network Fundamentals
MTA Cloud Fundamentals
Mobile and Operating Systems
Coding and Logic
How will the apprenticeship be assessed?
· Synoptic Project
· Employer reference
· End point assessment interview
This apprenticeship is recognised for entry onto the register of IT technicians confirming SFIA level 3 professional competence and those completing the apprenticeship are eligible to apply for registration
Associated job roles:
Help Desk Technician
First or Second Line Support
IT Infrastructure Technician
Advanced apprentices could progress onto a Level 4 Digital Skills Apprenticeship or other higher level qualification as required by their employer.